"My mistake," Lee says, in the amicable manner of someone who doesn't believe for a second the other person is fine, but is gonna play along anyway. Sometimes folks need that. "You're doing a hell of a lot better than I am. I can't tell up from down in this place." He pauses. "I'm Lee, by the way."

Then his gaze drops to the keys in her hand. "Mind if I take a look at those? I might be able to help."